What is the role?

You will be working within our Aftersales department and undertaking driving duties as required. Working alongside our driver team to manage the customer parking areas and keep parking available for customers at all times of the day. Completing body checks on customers' vehicles and recording any damage using our video recording systems. You will also be greeting customers at our business and guiding them to available parking spaces when needed.

Role responsibilities – including but not limited to:

• Collection and delivery of Customers BMWs and MINIs from the surrounding area for service work

• Telephoning customers before setting off to check address details and confirm pick-up time

• Professionally meet and greet customers with a warm greeting stating your name and that you are from Partridge of Hampshire

• Carry out bodywork condition inspections on pick-up

• Advising customers of any outstanding items

• Collecting payment if required

• Presenting yourself and acting in a professional manner at all times

• Provide the very highest levels of customer service

• Work as a car park host at Chandler’s Ford site

Who you need to be?

• To succeed in this role, you will be highly passionate about our brand, our standards and our vision.

• You must have confident and professional communication skills

• Enjoy working in a fast-paced environment, whilst recognising individual responsibility also have strong team working skills to contribute to the performance and success of the department

• A full UK Driving Licence

• We will also expect you to be a team player who is willing to go the extra mile to keep our customers happy.

Your experience

• Clean and current UK Driving Licence with a minimum of 5 years’ experience

• Ability to control and drive various high-powered vehicles of varied nature and size

• Ability to read and understand documentation relating to vehicle

• Understanding and observation of the Highway Code and other current traffic motoring regulations

Benefits

• 22 days’ annual holiday plus bank holidays

• Excellent training and career development opportunities

• Employee discount scheme

• Pension scheme

• Staff parking

• Annual staff party and opportunities to get involved with charitable, social, and sporting events throughout the year.

Next steps

We have a passion for the Brand, people, processes, and customer satisfaction. If you think you have got what it takes to join our busy and rapidly growing team then we look forward to receiving your CV and covering letter to Recruitment@partridgebmw.co.uk